Micro Courses: SALES AND CLIENT MANAGEMENT

Negotiation Skills

Although people often think of boardrooms, suits, and million dollar deals when they hear the word “negotiation,” the truth is that we negotiate all the time. For example, have you ever: decided where to eat with a group of friends? Decided on chore assignments with your family? Asked your boss for a raise? These are all situations that involve negotiating.

This workshop will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

Objectives 

At the end of this course, participants will be able to:

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques

Modules

  • Understanding negotiation
  • Getting prepared
  • Laying the groundwork
  • Exchanging information
  • Bargaining
  • About mutual gain
  • Closing                          
  • Dealing with difficult issues
  • Negotiating outside the boardroom
  • Negotiating on behalf of someone else
  • Wrapping up

Who Should Attend?

Employees new to sales, and experienced sales professionals seeking to refresh their skills

 

Location                        Pricing (Ex. VAT)                             Dates

Nigeria                            N58,750                                           15th March, 19th April, 17th May

                                                                                                     14th June, 18th July, 16th August, 

                                                                                                     7th September, 6th October

                                                                                                     2nd November, 29th November 2016